CONTACT US

  1. ◆　
    Please note that depending on the volume of inquiries, it may take some time for us to respond. We appreciate your understanding in advance.
  2. ◆　
    When providing information, we only send notifications to the email address used for inquiries.
  3. ◆　
    Please ensure that inquiries are made only by the account holder themselves.
  4. ◆　
    Our responses to customers are addressed to the individual customer. We kindly ask that you refrain from reproducing or reusing any part or all of the content
  5. ◆　
    If your email address contains two or more consecutive periods “..” or symbols such as “+”, it may not be possible to send or receive emails properly. Please contact us from a different email address.
  6. ◆　
    Please note that spam filters may be enabled by default, which could prevent you from receiving emails. Please check your settings before contacting us.
  7. ◆　
    If you have set up domain-specific email reception, please allow emails from the “light-fl.co.jp” domain.
  8. ◆　
    We do not provide support over the phone. Please submit your inquiry using this form.
  9. ◆　
    Please use the “Contact Form” only if you agree to the above.
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